Shipping policy

At Electronati, we are committed to providing a fast, reliable, and seamless delivery experience across Kuwait.

📦 Order Processing

All orders are processed within 24 hours after confirmation. Orders placed on weekends or public holidays will be processed on the next working day. Cash on Delivery (COD) orders may require confirmation via phone or WhatsApp before dispatch.

🚚 Delivery Time

We offer delivery across Kuwait with the following estimated timelines:

• Same-day or Next-day delivery for most locations
• Delivery times may vary depending on location, order volume, or unforeseen circumstances

Customers will be contacted prior to delivery to ensure availability.

💰 Shipping Charges

Shipping fees, if applicable, are clearly displayed at checkout before payment confirmation. Any promotional free-shipping offers will be mentioned on the website or product pages.

📍 Delivery Address

Please ensure that the delivery address and contact details provided are accurate and complete. Electronati is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

❌ Failed or Refused Deliveries

If a delivery attempt fails due to customer unavailability or refusal without a valid reason, additional delivery charges may apply. Repeated refusal of Cash on Delivery orders may result in restrictions on future purchases.

🔄 Order Tracking & Support

For delivery updates or assistance, customers may contact our support team through WhatsApp or the Contact Us page. Our team is always ready to help ensure a smooth delivery experience.